The operating system for property management.
Service Guru gives property managers a unified hub for tasks, inspections, residents, and team coordination — across every building you manage. From 45-unit walk-ups to 500-unit portfolios.
Seven modules. One platform.
Built specifically for property management — not bent generic project tools. Every module is wired to the others so a tile in the elevator becomes a ticket, a routine, an announcement, and a record.
Properties
Manage your full portfolio with unit counts, status, tasks, and team — every building has a home.
Tasks
Track maintenance and repair work from intake to resolution with priorities, photos, and assignees.
Inspections
Schedule recurring cleaning and inspection routines. Workers complete them with photo proof.
Announcements
Broadcast at property or company level with priority and target audience controls.
People
Residents, owners, workers, managers, vendors — one source of truth, with role-based profiles.
Messaging
Real-time internal chat between team members, contextual to property and unit.
Dashboard
High-level portfolio health — open tasks, upcoming inspections, recent activity.
Never lose a work order again.
From the tile in the elevator to the broken balcony door — every issue becomes a tracked task with photos, an assigned worker, a property, and a status that rolls up to your dashboard.
- Photo-first intake from staff or residents
- Priority levels, due dates, and assignee routing
- Status pipeline: Open → In Progress → Completed
- Auto-categorized: Repairs · Cleaning · Other
Daily walks, documented.
Schedule recurring cleaning and inspection routines per property. Workers complete them on mobile — with photo proof, timestamps, and a green ✓ when everything's clear. You get a verifiable record without chasing anyone.
- Cleaning & inspection routines, separately tracked
- Daily, weekly, or monthly cadence per building
- Photo evidence + completion percentage per visit
- Issues found auto-convert to tasks
Everyone in the loop.
Residents, owners, workers, managers, vendors — every contact tied to a property and unit. Built-in direct messaging keeps conversations searchable, contextual, and out of personal text threads.
- Role-based profiles: Resident, Worker, Manager, Admin
- Invitations with email + role assignment
- 3-column messaging: conversations, chat, contact info
- Activity history per person, searchable
From a tile in the elevator to a closed ticket.
Issue spotted
Worker, resident, or manager flags an issue — a photo and a one-line description is enough.
Routed automatically
Service Guru routes it to the right team member at the right property by category.
Tracked in real time
Status, photos, comments, and ETA update on the dashboard as the work progresses.
Closed & on record
Completion is logged with proof. Searchable forever, by property, unit, or person.
One platform. Three perspectives.
Run the portfolio without running ragged.
Stop reconstructing what happened from texts and emails. Get a live view of every building, every open task, every routine — at a glance.
- Portfolio-wide dashboard
- Real-time team activity feed
- Audit-ready inspection records
- Resident messaging history
Less paperwork. More fixes.
A simple mobile app that tells you what's next, where it is, and what good looks like — with one tap to upload the proof when you're done.
- Today's routines, ordered
- Photo upload from camera roll
- Tap-to-complete checklist
- Task history per building
A direct line, not a black hole.
Residents can flag issues with a photo, see status updates, and get announcements — without downloading three different apps or losing the thread.
- Photo-based issue reporting
- Status visibility on requests
- Building-wide announcements
- Direct chat with management
We used to run 12 buildings out of a group chat and a spreadsheet. Service Guru replaced both — and our open ticket time dropped from 8 days to 36 hours.
Priced per unit. No surprises.
14-day free trial on every plan. Cancel anytime. Setup and migration are always free — we'll port your buildings, units, and people for you.
- Up to 50 units
- Tasks, routines & announcements
- Mobile app for workers
- Email support
- Up to 500 units
- Everything in Starter
- Role-based permissions
- Resident portal
- Priority support
- Unlimited units
- SSO & SCIM
- API access
- Dedicated success manager
- On-site training
- Custom SLAs
See Service Guru running your portfolio — in 20 minutes.
Bring a list of your buildings. We'll import them live during the demo so you can see your own units, tasks, and routines on screen before you commit to anything.